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Hey, The Needle’s Stuck

OK, it’s an old reference, but for those of us who grew up with turntables, the phrase is a familiar one.  For those who missed that era, here’s the deal… When you played a record and it got a scratch … Continue reading

Stop Majoring in Minor Things

Consider this a quick reminder of something that you already know, but that we all sometimes seem to forget:  Real, meaningful, measurable progress can be achieved only when you let go of the minor things and focus on the major … Continue reading

Lying is Not A Business Building Strategy

Why do so many people who call me on the phone lie to me? It’s happened three times this afternoon. The phone rings, I answer, and the person on the other end asks to speak with someone who is in … Continue reading

Does Your Follow-Up Process Suck?

Few things are more important to growing your business than follow-up.  It demonstrates that you do what you say you will do, and it keeps you focused on growing your business. Whether it’s sending a thank you note, returning a … Continue reading

What Should You Stop Doing?

No matter what business you are in, when you are in charge, there are a lot of things for you to do.  The inherent challenge is figuring out which ones need to be done by you, and which ones need … Continue reading